Monday, July 6, 2009

10 Days in the USA

I sent this email out a few days ago:


We bought 10 Days in the USA and 10 Days in Asia just recently at
Origins. Sadly, our copy of 10 Days in the USA has 17 cards that have
been cut wrong. They are to wide and will not fit in the insert. It is
not only cosmetic but ruins the game because it is mostly the states
that are in the second half of the alphabet that are ruined. Making it
easy to guess which state is which.

Please do not let this one instance of a breakdown of quality
assurance smudge your company's name.

Thank you,
Joe Steadman

I received this response today:

Hi Joe,

We apologize for any troubles the cards may have caused.

I will send replacement cards out today, via Priority Mail.

Thank you in advance for your understanding.

Derek McCoy
Sales Manager
Out of the Box Publishing

Good for you Out of the Box!

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